A look at the services and sectors that have been affected by outage:
Global airlines
The global Microsoft outage has had a substantial impact on the aviation industry, with numerous airlines facing operational challenges.In India, major carriers such as Akasa, IndiGo, Air India, Vistara, and SpiceJet have been affected. Similarly, in the United States, low-cost airlines like Frontier Airlines, Allegiant, and SunCountry have reported issues that have disrupted their services.
Airports
Airports from India and around the world were hit by Microsoft’s outage, including Delhi, Berlin, Barcelona, Madrid, and London, among others. Delhi airport in a statement said, “Due to the global IT issue, some of the services at the Delhi Airport were temporarily impacted. We are closely working with all our stakeholders to minimise the inconvenience to our flyers. Passengers are requested to be in touch with the airline concerned or the help desk on ground for updated flight information. We regret the inconvenience caused to our passengers.”
UK’s biggest rail operator
The UK’s largest rail franchise also faced “widespread IT issues”, its four train lines said, warning of possible cancellations.
“We are currently experiencing widespread IT issues across our entire network”, the four lines operated by Govia Thameslink Railway (GTR) posted on X.
Individual users
The outage has also impacted individual Windows users worldwide, with millions encountering the Blue Screen of Death. This error results in unexpected computer shutdowns or restarts, causing users to lose unsaved data and waste valuable time. The screen displays the message: “Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you.” These critical errors, also known as black screen errors or STOP code errors, force Windows to shut down or restart abruptly when a severe problem occurs.
Banks
Several Australian news outlets have reported that banks in Australia experienced disruptions as their computer systems became inaccessible. The service outage affected customers’ ability to transfer funds, with Commonwealth Bank, Australia’s biggest bank, confirming the issue.
Reports also suggest that some banks in New Zealand were facing similar problems, with their systems going offline.
South Africa’s biggest bank, Capitec, also said that it was affected by global outage.
London Stock Exchange
The LSE’s company news feed “is currently experiencing a third-party global technical issue, preventing news from being published,” the exchange said in a statement.
“Technical teams are working to restore the service. Other services across the group, including London Stock Exchange, continue to operate as normal.”
How’s Microsoft’s responded?
Microsoft has acknowledged the issues with its Azure services and Microsoft 365 apps. “Our services are still seeing continuous improvements while we continue to take mitigation actions,” the company said in a post on social media platform X.